EQ2EX

Lets Talk ProSiebenSat.1 #EQ2 #SOE

stargrace February 23, 2012 5 Comments

(Comic is curtsy of @CheesePirate, and was censored from the EQ2 forums) I was really hoping I wouldn’t have to speak up on my blog about this situation, because I dislike posting negativity, and it’s rare that I do. However. I’m also not one to just sit down and let things pass by when I feel that there is something that can be done. For those who are unaware, here is the situation:

– SOE announced a deal with a company called ProSiebenSat.1 that would affect eight Europe-based SOE games. With this deal comes region locking. US players will no longer be able to access EU servers and those EU players who currently have US characters will be grandfathered in, but not future EU players. This deal carries over into future SOE titles, like EQNext, and PlanetSide 2 (for me personally, it means I can no longer access my Splitpaw characters. There’s a huge list of other consequences here).

– ProSiebenSat.1 are known for their shoddy customer service, and they’re also known for publishing the personal details of customers which is in violation of EU and German privacy laws.

– MANY people spoke up on the forums about this situation, and were banned for “excessive negativity”.

– Feedback was requested, but the deal has already gone through (6 weeks ago).

– A player even called ProSiebenSat.1 to try to get some answers since SOE has been very reluctant to say anything on the matter. They (ProSiebenSat.1) said “EU Customers will regret being considered US customers” because of all the events and marketplace items they have planned for the EU servers. In fact, it looks like the EU servers will have absolutely nothing in common with the US servers once this deal is implemented in full.

Perhaps things are not all doom and gloom, and this deal really is a GOOD thing. I fail to see it, personally. Region locks are NEVER a good thing, especially from my perspective where I play EU hours and live in Canada. In a day where games like Rift are trying so hard to allow players to stay together (free weekly server transfers, no region locking) it seems outrageous. It’s especially bad for games that have already been established. Put yourself in the position of the US military personnel who has been gaming on a EU server and now that they’re finally home, are unable to play with their friends because they must move to a US server, no longer having access. One of the major reasons any of us play these games are to be able to play with our friends, no matter where they’re from. To be able to meet people from all over the world, form bonds and learn from one another. Restrictions such as these do nothing but separate players, and having (what sounds like) completely different rule sets on US/EU servers makes me wonder  for the future of our EU friends.

It has been said time and time again – companies listen to nothing but MONEY. If you disagree with this and the future of SOE games, PLEASE consider cancelling your accounts. SPEAK with your wallets. That is the ONE sure way to get your opinion across in a way that will make the higher ups listen.

(As a side note, I hold no blame to the community team of SOE nor the developers, I know this decision was not something that they personally made, but came from higher ups). 

Seeing Red #EQ2 #EverQuestII

stargrace May 31, 2011 2 Comments

Today game update 60 was implemented, and with it a lot of pretty neat things. I do, however, have one major concern. Pictured above is what I see when I mouse over a piece of gear, and those two icons you see under the “attuned heirloom lore-equip” text are the new graphic they’ve added for adornments. Adornments are slots that you can use to add extra stats to your gear and they come in a few types including white, yellow, and red. White is a basic adornment, they’re player crafted and pretty simple and cost effective. Yellow adornments are vendor sold, they’re of a ‘legendary’ quality. Red adornments are fabled and typically come from raids although there other ways of obtaining them. My problem is the fact that when you looked at a piece of gear you could instantly tell what type of adornment your gear took based on the fact that there were words that told you [yellow adornment slot] and the like. Now they’ve switched to this weird graphic that is incredibly unfriendly to colour-blind players. I can see colours just fine and even I have issues telling that those two slots are white (it looks like grey) and yellow (looks more like tan).

Note the actual adornment itself (pictured above) – it says “slot type: white adornment slot” – that is perfect. It doesn’t matter what colour any of the text is, players can read right there that it’s for a white slot. I’m REALLY hoping SOE re-thinks their decision to use a colour based graphic in their armor pieces. It does nothing but create a hassle for those who may not be able to see it as well as they’d like.

I understand that it’s not an easy task to make sure that your game is accessible to every person out there when everyone is different, but I really do take a lot of pride in companies that go out of their way to make sure there are options for those who need them. For example, Rift uses sounds to trigger some events – but they also use text that scrolls across your screen. Great for those who may not be able to hear. When it comes to any sort of design decision it’s really important that you think above and beyond what the ‘average’ player may want – and look into those minorities. They’ll appreciate it, trust me.

Happy gaming, no matter where you find yourself.